Significant Web Failure Affects Numerous Websites and Applications

A widespread online outage has disrupted many sites and mobile apps around the world, and users reporting troubles connecting to the web following issues at Amazon’s online infrastructure service.

The affected apps encompass the social media app Snapchat, Roblox, Signal, and Duolingo, in addition to a host of Amazon-operated operations like its primary shopping platform and the Ring doorbell device manufacturer.

Across the United Kingdom, the financial institution Lloyds was affected as well as its subsidiaries Halifax and Bank of Scotland, and further notifications of issues reaching the HMRC site on that morning. Also in the UK, multiple Ring users took to social media to state their security devices were malfunctioning.

Solely in the United Kingdom, reports of issues on individual apps ran into the thousands for each platform.

Amazon reported that the outage began in the eastern region of the America at the cloud division, a section that provides essential web backbone for numerous companies, who utilize space on the company's servers. Amazon Web Services is the biggest global online services service.

Shortly after midnight (PDT) in the US (morning UK time), officials reported “increased error rates and slowdowns” for AWS services in a region on the Atlantic seaboard of the US. The widespread consequence was seen to affect apps worldwide, with the problem monitoring service indicating issues with the corresponding services in multiple continents.

The outage tracker Thousand Eyes, a platform that tracks online failures, additionally noted a surge in problems on that morning, with many of them situated in the Virginia area, the region of Amazon’s US-East-1 region where officials confirmed the problems started.

Shawn Huffman
Shawn Huffman

A passionate mixed-media artist and educator, sharing techniques and stories to inspire creativity in others.